Managed Services

Telecom Resource's managed services offer clients the ability to focus on their business secure in the knowledge that they are using the most productive telecoms solution available - particularly with our flexible 'pay as you use' and 'pay as you grow' options.

Telecom Resource can replace any or all of the following: the line provider - the ISP - the phone system supplier and maintainer - the phone system leasing company - even the on-site engineer who comes in to make changes and upgrade the phone system. Telecom Resource constantly monitors your system, identifying and correcting any problems as they arise. 98% of all Telecom Resource support calls are resolved within 24 hours, without the 'finger pointing ' that can happen when there are multiple points of contact.

To avoid the headaches of dealing with multiple vendors, you can rely upon Telecom Resource for:

One Bill: You get one consolidated, easy-to-read bill for all Telecom Resource services.
Instead of: Multiple invoices from different companies to reconcile and track.

Simplified Pricing: We supply streamlined costs, with flat, predictable pricing, plus maintenance, support and changes all included within your flat monthly fee.
Instead of: Variable pricing from month to month and unanticipated expenses.

Hassle Free Support: Changes, upgrades and questions are all handled by Telecom Resource updates. Feature deployments are easy, too.
Instead of: Dealing with multiple vendors to make simple changes such as adding new employees and new features. You may also pay more for scaling. Sometimes, systems simply cannot handle growth.

One Vendor: Enjoy the efficiency of your IT department dealing with only one vendor and one technology.
Instead of: Your IT group focusing on telecom issues rather than your core business.